NENA's Standards And Best Practices Conference will be back in January 2021, and AGENT511 will be attending in full force. If you're planning on going let's schedule a meeting! You can demo our platforms, discover how we support organizations like yours, hear success stories from our clients, and access complimentary resources.
Visit #NENASBP 2021 website
Avoid inundating major services in the event of emergencies, such as accidents, inclement weather, or healthcare crises using natural language, location, and health data to expeditiously route and dispatch services.
First 9-1-1 agency to offer location-based text for accessibility.
TEXTBLUE delivers multicarrier text calls across the district and notifies call takers and dispatchers of new messages with its patented voice integration with legacy call telephony. The platform facilitates transfers across the district and includes automated, side-by-side language translation capability. The platform also supports Next-Generation 9-1-1 to deliver 9-1-1 text messages by both carrier text control centers (TCC).
The resilient platform has processed tens of thousands of text calls for GHC and their customers and withstood Hurricane Harvey.
In 2020, after being migrated to AGENT511’s geospatially diverse cloud, the district began accepting MMS pictures and videos.
Key Factors:
AGENT511 TEXTBLUE is a critical tool empowering the speech and hearing-impaired community by expanding their reach and accessibility to emergency services while assisting with crimefighting and situational awareness.
