AGENT511 helps utilities and public sector contact centers maximize stakeholder satisfaction and loyalty, increase accurate service delivery, and reduce friction. Award-winning platforms such as REACH, ENFORCE, and TEXTBLUE deliver timely, personalized multichannel multimedia communications that are seamlessly integrated with the organization’s information systems.
Book a call today and learn how we can help you innovate by delivering quality, on-time and on-budget products and professional services.
AGENT511’s text messaging notifications are read 95% of the time (6-8x more than email)
During heavy storm activity, REACH processes 100,000+ outages every few minutes
TEXTBLUE is delivered nationwide in Canada across all wireless carriers and 9-1-1 centers
Our client, Greater Harris County 9-1-1 Network, was the first 9-1-1 agency to offer location-based text for accessibility; Chicago OEMC was the first nationwide to solicit picture messages in 2010 via TEXTBLUE
…and a lot more!
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We are based in Northbrook, IL – north of Chicago. If you are in town, drop us a line!