Fire rages across town and equipment is dispatched predominantly based upon the citizen’s assessment over the phone. Police officers rush to an event while dispatchers compile information via text. Utility crews respond to phone reports of damaged equipment and poles down without knowing the right assets to be deployed.

In each case, one of the most important available tools is not utilized—the camera phone.

Had dispatchers been able to link the call with multimedia and live streaming video, first responders could have been better prepared. With eyes on the ground, dispatchers make better assessments and field crews leverage improved situational awareness to rapidly tackle danger when seconds count.

LiveSTREAM automatically includes web location for more accurate service delivery and verification purposes. It offers local government the ability to leverage the phone camera in order to acquire property information relevant for code enforcement. The process is solicited by the dispatch center or public works using a single text message with a link to the multimedia session. This reduces the number of truck rolls and expedites the code inspection process. This can be used inside the residence or business or on the grounds or in the vehicle.