AGENT511 helps utilities and public sector contact centers maximize stakeholder satisfaction and loyalty, increase accurate service delivery, and reduce friction. Award-winning platforms such as REACH, ENFORCE, and TEXTBLUE deliver timely, personalized multichannel multimedia communications that are seamlessly integrated with the organization’s information systems.
Book a call today and learn how we can help you innovate by delivering quality, on-time and on-budget products and professional services.
- AGENT511’s text messaging notifications are read 95% of the time (6-8x more than email)
- During heavy storm activity, REACH processes 100,000+ outages every few minutes
- TEXTBLUE is delivered nationwide in Canada across all wireless carriers and 9-1-1 centers
- Our client, Greater Harris County 9-1-1 Network, was the first 9-1-1 agency to offer location-based text for accessibility; Chicago OEMC was the first nationwide to solicit picture messages in 2010 via TEXTBLUE
- …and a lot more!