TEXTBLUE

Connect to emergency dispatch when voice calling isn't an option

TEXTBLUE, a high-availability, geographically redundant cloud software platform that aggregates and delivers text, multimedia, and social messaging emergency services requests to dispatch centers. The platform is compatible with 9-1-1 industry standards and serves the needs of all emergency dispatch centers including transportation and campus.

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Trusted by the world's largest agencies

TEXTBLUE is a leading, patented platform for text-to-9-1-1 and campus emergency communications that is seamlessly integrated with existing call taking and dispatch applications.
  • Messaging via 9-1-1 text control center or 10-digit phone numbers including textback
  • Automated language translation
  • Browser or API integration with CPE
  • Analytics and reporting
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Major Incident Management

Leverage intelligent call routing on-demand to alleviate congestion during major incidents

Avoid inundating major services in the event of emergencies, such as accidents, inclement weather, or healthcare crises using natural language, location, and health data to expeditiously route and dispatch services.
  • Custom, on-demand text and geofencing routing
  • Configurable automated message replies
  • Set policy timers and exceptions to prioritize and avoid missed text calls.
Read Our Case Study With GHC
TEXTBLUE Streaming Video

Put eyes on the ground before the first responders arrive

Leverage TEXTBLUE Streaming to enable everyone to share their phone camera with essential crew to improve situational awareness and rapidly tackle danger when seconds count.

  • One-time secure SMS link to the wireless phone
  • WebRTC video session via camera phone camera
  • API integration or browser integration to the dispatch center
  • Video archival and analytics and interface to recorder
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